Tel: +27 (0)21 534 7474

Legal

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.contourbeds.co.za (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, time zone, IP address, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we mention “Personal Information” in this Privacy Policy, we are referring to Device Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may collect and use Users’ personal information for the following purposes:

  • To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To improve our Site – We may use feedback you provide, to improve our products and services.
  • To send periodic emails – We may use the email address provided, to respond to inquiries, questions, and/or other requests.

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

GOVERNING LAW
This email and any attached documentation will be interpreted and implemented according to the laws of South Africa unless otherwise specified.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

MARKETING
We will not sell or share your Personal Information with third parties for their marketing purposes, unless we have your consent. If you have provided such consent but wish to stop receiving marketing materials from a third party, please contact the third party directly. We may provide you with information regarding new products, services, events etc. If you wish to unsubscribe to a particular e-mail newsletter or similar communication, please follow the instructions in the relevant communication.

MINORS
The Site is not intended for individuals under the age of 16.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. This Policy was last updated in April 2021.

YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@contourbeds.co.za.

COMPANY DETAILS
Contour Beds 
Registration number: 2011/008396/07
8-10 Packer Avenue
Epping 2
Cape Town

CONFIDENTIALITY NOTICE

This e-mail is confidential. This disclaimer is deemed to form part of this message in terms of Section 11 of the Electronic Communications and Transactions Act, 2002. If you have received this communication by mistake, please delete it and notify the sender immediately. If you are not the intended recipient, you may not use, disclose, distribute, copy or publish it.

LICENSING AGREEMENTS

Contour Beds is the exclusive licensed manufacturing partner of Hypnos (HCB) products in Southern Africa.
CleanRest, distributed under exclusive license from Clean Brands LLC




Western Cape
8-10 Packer Avenue
Epping 2
Cape Town

T +27 (0)21 534 7474
F +27 (0)86 619 2348

Postal address
Private Bag X19
Eppindust
7475

info@contourbeds.co.za
info@hypnoscontractbeds.co.za

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