Why partner with us?

Our 5-point plan

Contour provides a turnkey solution to our partners, designed to give you the competitive edge.

1.

We add value to your bedding range and improve the performance of your business, by means of:
  • Key product features at highly competitive price points
  • The latest technology
  • Impressive aesthetics to build your brand

2.

Full guarantees and warranties.
  • We offer comprehensive guarantees and warranties on all of our products.
  • We also have a dedicated after-sales department that delivers ongoing support.

3.

Relationship management and training.
  • A dedicated portfolio manager is assigned to your business.
  • We also provide free and regular product training to your sales staff and a sales toolkit to maximise sales.

4.

Hospitality offering.
  • Given our relationship with Hypnos, we offer a full assessment and consultation, installation and life cycle evaluation of the products supplied to hospitality establishments.

5.

National footprint.
  • We offer national distribution and after-sales service.

Quality

All our products come with specific guarantees and warranties.

We use only the highest quality materials. Our product failure percentage is well below industry standards and we pride ourselves on providing an excellent after-sales service.

All Contour mattresses have quality guarantees of 2 years and service warranties ranging from 8 to 20 years.

R&D

Our Research & Development Department researches new materials, production processes, equipment and trends to ensure that we stay relevant, responsible and cost-conscious.

Materials and fabrics

Contour uses a wide range of SABS-approved materials and fabrics that can be combined based on each client’s unique preferences.

Options for interior materials include Bonnell and/or pocket coil technologies (we use only tempered steel springs to ensure durability).

Options for outer fabrics include top-quality circular-knit luxury fabrics, durable fabrics and specialty fabrics like bamboo, aloe vera, nano silver and cashmere.

Vertically integrated manufacturing
capabilities

What makes us different is our ability to self-manufacture most of the components used in the manufacturing process. We operate from self-owned premises in Epping, Cape Town, measuring 7 400m2. We manufacture our own foam components, innerspring units, base frames, as well as quilting and embroidery panels. Our staff comprises 85 highly skilled and experienced operators.

Capacity

We handle orders for a wide range of mattresses – from small once-off orders to customised mattresses for large retailers and hotels, and employ over 85 full-time staff members.

Compliance

We adhere to the highest quality control standards and various other ethical, safety and industry standards.

Physical address
8-10 Packer Avenue
Epping 2
Cape Town

Postal address
Private Bag X19
Eppindust
7475

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